Disperse is at the forefront of revolutionizing the construction industry with cutting-edge hybrid AI solutions for large-scale construction, working with some of the most premier names in the industry across the US, UK, EU and the Middle-East. Our technology assesses progress, identifies risks, and provides crucial insights to managers overseeing complex construction projects around the world - fully serviced with minimum customer input, we enable our customers to do more and to invest their time where it truly counts.

As a Solution Consultant, you’ll be the trusted advisor for our clients—guiding their journey from first introduction through project delivery and beyond. You will bridge the gap between business needs and technical execution, ensuring clients fully adopt our platform into their workflows and extract maximum value from our solutions.

Along with other colleagues from our team, you’ll be the central point of alignment across internal teams to ensure consistent, high-quality project execution and customer satisfaction. Your role extends beyond client interactions; you will continuously monitor project health, optimize processes, and drive cross-functional collaboration to ensure smooth operations.

Your Responsibilities

🔹 Pre-Sales & Solution Consulting

Lead engaging product demos, ensuring presentations align with customer personas and needs.
Conduct discovery sessions to understand client challenges, goals, and potential blockers.
Assist our Account Executives in creating tailored proposals, extracting insights from project documentation and schedules.
Collaborate with the Product Team to refine offerings based on client feedback.

🔹 Customer Success & Adoption

Conduct regular check-ins and training sessions, tailoring content to different user roles.
Ensure project teams are fully trained and integrating the platform efficiently into their daily workflows.
Track usage and engagement, proactively identifying roadblocks to ensure clients achieve ROI.
Act as the voice of the customer, capturing feedback and success stories to improve the product.
Keep internal stakeholders updated on project progress, special requests, and customer feedback.

🔹 Project Leadership & Execution

Own key client interactions, including kick-off meetings, launches, and close-outs.
Align internal teams to ensure smooth and accurate project execution.
Manage proof of value success, from initial onboarding to conversion.
Maintain a high level of responsiveness, ensuring clients always receive timely support.
Develop and implement scalable best practices to enhance project efficiency and customer experience.
Track customer use cases and behaviors, leveraging data to refine engagement strategies.

What You Bring

✔ Bachelor’s or Master’s Degree in either construction-related or other management related fields.
✔ 2+ years of experience in solution consulting, pre-sales, customer success, project management, or a similar client-facing role.
✔ Ability to translate technical solutions into business value for non-technical stakeholders.
✔ Familiarity with the construction industry, SaaS, and project management concepts.
✔ Excellent communication, presentation, and problem-solving skills.
✔ High proficiency in written and spoken English (other world languages are a plus). Note: interviews will be conducted in Bosnian/Croatian/Serbian as well as English.
✔ A proactive, strategic, and solutions-oriented mindset—always looking to improve processes and customer experiences.
✔ Ability to document, track, and share key project insights, keeping internal databases and project records up to date.

Our culture

✔ We're very proud of our people and the close-knit, family culture we've built across London, Sarajevo and Islamabad offices. Despite the distances, we're united through the passion with which we approach our goals and the fun that we have along the way. The following should give you a good idea what type of culture you'd be joining

✔ We encourage proactivity and taking full ownership of problems and initiatives: we let you pave your own path and give you the space to continuously learn and grow even if it means taking a few detours.

✔ We support each other: if a process breaks or if you're struggling, you can always count on the people around you and the people far away from you, to help you get back on track.

✔ We run on feedback: direct and transparent praise and constructive criticism, communicated with the best of intentions. There is no other way to learn!

Ideas and approaches are always judged on merit rather than source: we welcome discussions and challenges. This way everyone makes a tremendous impact no matter the role.

Benefits

✔Competitive salary

✔Extra vacation days

✔Unique growth opportunities

✔Positive and supportive working environment

✔Open and transparent culture

✔ Opportunity to transform your career path through being part of an exciting startup journey

If this sounds interesting, don’t hesitate, apply!